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Off-the-shelf Laboratory System

Use the following resources to get the help you need.

User manual

Included in General LIMS web application. Please read this document first, as it covers all the functionalities and operational know-how.

Service request

If you can't find the answer in the User Manual, submit your question through General LIMS service. You may need the information in the License File to sign in to use it.

System update

You can update the system by just a few clicks within the web applciation. General LIMS continues to improve the web application by system update.

Contact us by email

Write to if you have suggestions or questions.

Call us at 1-866-218-4036

If you have issues that need to be addressed immediately.

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